Because we take pride in our workmanship and the quality that goes into every one of our products, we back our products with this warranty.

We extend this limited lifetime warranty to the original purchaser. This warranty applies only to manually operated custom products properly installed in the window, door, or interior for which they were intended.

Product can’t be modified. It is the purchaser’s responsibility to maintain and clean the product in compliance with the instructions provided. The product must be used only in the window for which it was purchased.

This warranty covers our products for defects in materials, mechanisms, workmanship, or failure to operate properly.

Any conditions caused by damage to the product resulting in misuse, abuse or direct exposure to salty air are not covered under this warranty.

We take great pride in our installation. This warranty covers free service charges to correct or fix any issue resulting in improper installation.

THIS WARRANTY DOES NOT APPLY TO THE CONDITIONS CAUSED BY NORMAL WEAR AND TEAR UPON THIS PRODUCT.

This warranty is Exclusive and in Lieu of All Other Obligations, Liabilities, or Warranties. In no event shall West Window Treatments be liable for INCIDENTAL or CONSEQUENTIAL DAMAGES or any other direct or indirect damage, loss, cost, expense, or fee. Some states do not allow the exclusion of limitation of incidental or consequential damages, so this exclusion or limitation may not apply to you.

In the event of a defect under this warranty, West Window Treatments will repair or replace the product if the original is returned to us.

Our warranty will cover shipping charges and labor costs for removal, measuring and installation. Repairs will be made with like or similar parts.

This warranty gives you specific legal rights, and you may also have other rights, which may vary from state to state.