Frequently Asked Questions

General Questions

  • What types of window treatments do you offer?
    We offer a wide range of custom window coverings, including roller shades, woven woods, blinds, shutters, roman shades, drapery, dual shades, honeycombs, motorized solutions, and exterior systems like pergolas and screens.

  • Do you offer free consultations or quotes?
    Yes! We provide complimentary in-home or showroom consultations to help you find the perfect solution for your space. You can also request a quote here.

  • Where are you located and what areas do you serve?
    We're based in Ogden, Utah, and proudly serve the greater Northern Utah region, including Salt Lake, Davis, Summit, Utah, and Weber counties.

    Customization & Products

  • Are your window coverings custom-made?
    Yes, all of our window treatments are custom-measured and built to fit your windows perfectly, with your choice of fabric, color, and control system.

  • Can I match the shades to my wall or trim color?
    Absolutely. We offer custom fascia paint matching and fabric options to ensure your window coverings complement your interior seamlessly.

  • Do you offer child-safe or cordless window treatments?
    Yes, we offer a variety of cordless, motorized, and child-safe options that meet current safety standards.

Motorization & Smart Home

  • Do you offer motorized shades?
    Yes! We specialize in motorized window coverings that can be controlled by remote, smartphone app, or integrated with smart home systems like Alexa, Google Home, or Control4.

  • Can motorized shades be hardwired?
    Yes, we offer hardwired and battery-powered motorized solutions. If you're building or remodeling, we recommend prewiring for a cleaner finish and long-term reliability.

  • What is your Easy Link system?
    Our Easy Link system allows multiple shades to operate together on a single motor. This ideal for wide windows or sliding doors.

    Easy Link Video

Installation & Process

  • How does the installation process work?
    After your consultation and product selection, our in-house install team will professionally install your window treatments with attention to detail and care for your home.

  • How long does it take to receive my order?
    Lead times vary depending on the product, but most orders are delivered and installed within 4-5 weeks from down payment being received. Custom or specialty products may take longer.

  • Do you offer service or repairs after installation?
    Yes, we stand by our work and offer support and service if your treatments ever need adjustments or repairs.

Trade Program & Builders

  • Do you work with interior designers, builders, or realtors?
    Yes! We have a Trade Partner Program tailored to professionals, offering special pricing, referrals, and support throughout the project. Apply here.

  • Can you coordinate with my builder during construction?
    Definitely. We provide preconstruction planning, including framing and electrical coordination for concealed shades, blind boxes, and smart integration.

Payment & Warranty

  • What payment methods do you accept?
    We accept credit cards, ACH transfers, and checks. Payment terms vary by project and trade agreement.

  • Is there a warranty on your products?
    Most of our products include a manufacturer warranty, and we provide additional service warranties on motorization and installation.